Question: What Does Logixcare Do To Make External IT Management A Smooth Transition?
Answer: We create a domain extension for our clients, for example: support.domain, that actually forwards IT cases to our system to be dealt with. This makes our service appear to be handled internally but it is really being handled by us; our clients like this because it builds their brand rather than ours.
Another way we make the transition easier is by becoming or joining your IT department rather than working from the outside. We enjoy working alongside companies, making them better and helping them focus on their core business and we love to adapt to our clients' needs and industries.
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