Question: Do you have Good Customer Relationships at VJ Books?
Answer: VJ Books caters primarily to people that like to handle physical books which tends to be individuals over 50 years old. They live a comfortable lifestyle because they have the extra funds to spend on collectors items, and are typically very easy to work with because of the nature of our business. Our customers live all across the world and they all appreciate clear and precise communication; when they have questions, we try to go above and beyond with our answers so they have everything they need without having to ask a follow-up question. Something really special about VJ Books is that we remember our customers, we have relationships with them, and we do not need or use a customer relation management tool to do so. We truly enjoy communicating with our customers and we love our business.
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