At InfoFAQ, we are committed to providing accurate, verified, and trustworthy information to help consumers make informed decisions. Whether you're researching a company, looking for expert advice, or seeking insights from business owners and industry leaders, our in-depth interviews and fact-checked company profiles ensure you get the most reliable details available.
✅ Expert Interviews – Gain insights from professionals and business owners in various industries.
✅ Verified Company Profiles – We fact-check and validate company claims with third-party sources.
✅ Consumer Protection – Learn about business policies, trust ratings, and security measures before making a purchase.
✅ 5-Star Trust Rating System – We rate companies based on strict criteria to help you shop with confidence.
Since 2003, InfoFAQ has been a trusted resource for consumers looking for transparency and security in their online and offline transactions. Our experienced editorial staff is dedicated to researching and verifying the information you need to navigate the marketplace safely.
Explore our website, discover trusted businesses, and make informed choices with InfoFAQ—where consumer protection comes first.
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InfoFAQ verifies businesses and their commitment to establishing trust with their customers. The word InfoFAQ stands for Info (information about companies) and FAQ (exclusive question-and-answer interviews with business owners and companies). InfoFAQ has been providing consumer trust information since 2003, as seen on this early Internet DMOZ consumer category mirror.
Consumer trust can be defined as the efforts put forth by a company to show consumers that they are trustworthy. Some of these efforts include: having a customer service department, an accessible phone number, a privacy policy, a refund policy, and other policies that help give consumers confidence, and others that protect consumers against identity theft and fraud. There are over a hundred areas that InfoFAQ has identified which promote trust, and some are more important than others. A company's commitment to their customers in these areas play a big role in a company's credibility.
Our consumer trust verification process examines a companies website, Internet presence, social media, and other assets. We then give a score to the company and provide them a checklist of items that were discovered to be placed on their InfoFAQ company profile page.
The Internet is very complex and when it comes to company credibility there is a lot at stake. Organizations and search engines rely on consumer trust and factual information to help keep the Internet a safe place. Company credibility is becoming more and more important as things evolve, and it is essential to follow the rules and become as transparent as possible. Companies need to be willing to do what it takes to earn the trust of Internet Search Engines and Safety Organizations, as well as customers. To have your company examined by a third-party is the best way.
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